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CLOSED  Bug report JPPF-254  -  Bug Genie Password reminder issues an invalid url
Posted Apr 24, 2014 - updated Apr 26, 2014
icon_info.png This issue has been closed with status "Closed" and resolution "RESOLVED".
Issue details
  • Type of issue
    Bug report
  • Status
  • Assigned to
  • Progress
  • Type of bug
    Not triaged
  • Likelihood
    Not triaged
  • Effect
    Not triaged
  • Posted by
  • Owned by
    Not owned by anyone
  • Category
    Issue tracker
  • Resolution
  • Priority
  • Reproducability
    Not determined
  • Severity
    Not determined
  • Targetted for
    icon_milestones.png Irrelevant
Issue description
I thought I had forgotten my password, followed the steps. The received URL produces a 404.

Steps to reproduce this issue
Forgotten password form resulted in my receiving the following email:

Forgot your password?
Hi, AndrewL!
A request was made to reset your password for your user account at
To change your password, click the following link:
If you didn't request this email, just disregard it. Nothing will be done unless you click the link in this email.

Clicking the link produced:

Not Found
The requested URL /tracker/tbg/reset/password/andrewl/$2a$07$30266c77a451b36801152uldUfWUUBJd6jc6ZHCL/svf5w0qUtBny was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I have replaced several digits in the middle of the above URLs to protect my own account from being reset by anyone reading this email, so to test out this functionality, issue your own password reset.

Comment posted by
Apr 24, 22:20

Yes, this is a know The BugGenieIssue (see ). Could you please close this issue, the next time you are able to login? Thanks.